Payment and Delivery

At present we only take orders from within the UK.  
If you are from overseas and interested in purchasing our products, please email us and we will try to help you - we are always willing to look into the shipping costs for you. Items which are quite heavy are expensive to ship.

Pay for your item(s) securely through Paypal - simply choose the item you want and click 'add to basket'. You can view or modify your basket at any time by clicking on the 'view basket' button.  We also accept payment by sterling cheque or postal orders.  To pay by cheque or postal order please print off and fill in all the details on the Order Form and post to us along with your cheque. Once your cheque has cleared (usually 3 days) we aim to post your item(s) out to you within 5 working days.


We hope to have your item(s) in stock, however if any item is out of stock or is likely to take longer than 5 days delivery we will contact you by email or telephone.



Postage

There is a £3.50 postage charge per order (unlimited no. of items).  
We will post your item(s) by 1st class Royal Mail - Recorded Delivery. Heavier items are sent by DHL 2/3 days.

Local Delivery
 
If you live within the Preston area we can offer a free delivery service on your order!
Please email us at info@live2learntoys.co.uk if you wish to make an order and live locally.
Alternatively make your purchase through our website and we will refund your postage on delivery.

Cancellations Policy

You can cancel your order at any time before dispatch.

Returns Policy

We are confident you will be happy with your purchase. However, if you are unhappy with your item(s), please return to us in the original packaging (within 14 days) and we will exchange or offer a refund (excluding postage and packaging).

Customer Service

We value your custom and your comments/feedback. If you would like to contact us about our products or would like to give us some feedback please email us a info@live2learntoys.co.uk. You can also contact us on 07855 449807.  Ask for Michelle or Neil Murray. 

Privacy Policy

We are committed to protecting your privacy. We do not see your credit card/payment details. Your payment is taken securely through Paypal. The information we do collect is your name, address,  phone number and your email address to process your order.  We do not give your email address to anyone. We may send you marketing emails regarding our special offers/new products from time to time.

The personal information which we hold will be held securely.

We do not disclose your personal information to any third-parties. .


Events/Parties

We are happy to hold stalls at schools/nurseries/playgroups, summer or christmas fairs, children’s activity centres/clubs.  We also have a small unit at Botany Bay, Chorley, Lancashire.
If you would like to host your own house party with Live2Learn Toys, then please e-mail us for details at info@live2learntoys.co.uk  The hostess will receive a 15% discount on all children’s toys bought at the party and will also receive a special gift. If you would like to buy children’s educational toys in the comfort of your own home then this is ideal for you.  Your friends will also enjoy shopping in a relaxed home environment. We are also happy to arrange parties in the daytime and weekends with children present.  Why not let them have fun and see them play and enjoy our toys. It may help you decide which toy you would like to buy for your child.

Discounts for Childcare Providers

We are happy to offer great discounts for playgroups, schools and nurseries. Please contact us for more details.